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Sales
Tips
Listen very closely to others when they are talking. When you
listen to another, their heart rate speeds up. They feel happier
and like and respect you as a result. They feel that you are
important and valuable also. Look them right in the eye.
Listening
Tips
The keys to effective listening are simple. First, listen attentively,
without interrupting. Second, pause before replying. Don't rush in with
whatever is on your mind. Third, questions for clarification by asking,
"how do you mean?" Finally, feed it back in your own words.
Action
Exercise
Pick out the person that you like the least that you deal with on a day
to day basis. Next time you see that person admire something about them.
You can comment on their dress, grooming, work or even their
possessions. You will be surprised how differently that person will
react to you in the future.
These
are paraphrased from Brian Tracy, a very wise man.
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